PRIVACY POLICY & TERMS

Privacy Statement

Sugardough gathers and uses some customer data for the purpose of managing and fulfilling orders for food and related services that the customer has requested from Sugardough. The data usually comprises the customer’s name, phone number and on occasion address and email address. The data is supplied by the customer directly to Sugardough either in person, over the phone, by email or through social media platforms. Sugardough only uses that data for the purposes of the relevant customer order. Sugardough does not use that data for any other purpose, nor does it ever share that information with any third party. The customer data is written down and kept in Sugardough’s day diaries for the purpose of managing and fulfilling the customer’s order; data provided to Sugardough by customers through email or through social media platforms is held on those platforms in accordance with the providers Data Protection obligations. The day diaries are Sugardough company records and are kept for a six year period.

General use of website

Please read our Terms and Conditions carefully. By using our website you are agreeing to be bound by these Terms and Conditions.
If you have any questions about these Terms and Conditions, please contact us through this website’s contact form.

Disclaimers

The information contained in this website is for general information purposes only. While Sugardough Limited endeavours to keep the information up to date and correct we do not make any representations or warranties of any kind, express or implied, about the completeness or accuracy of information, photographs, graphics, products, services or suitability or availability of the products and services. Any reliance is strictly at your own risk.
Sugardough Limited takes no responsibility for and will not be liable in any respect of this website being unavailable or having technical issues.

Sugardough Limited, its employees, directors or subcontractors will not be liable for any loss or damage including without limitation, indirect or consequential loss or damage or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

You can link from this website to other websites and social media services that Sugardough Limited has no control over and these links do not imply a recommendation or endorsement of those sites or any content available on those sites.
You are prohibited from using the website or its content to infringe or violate our intellectual property rights or the intellectual property rights of others.

Looking after our products

Sugardough’s food is meant to be enjoyed fresh on the day of purchase. Most of our products need to be kept refrigerated. If you plan to store our products we recommend placing them in air-tight containers and refrigerating them. Any product with chocolate or caramel should be stored and displayed away from heat or moisture as this will ‘melt’ the finish. If you store our products they should be consumed within 3 days. If you are not sure how best to store your food please contact the staff at Tart by Sugardough on 07881431046 or call Sugardough’s Hove Bakery on 01273 771218.

Food that needs to be reheated should only be reheated once and should be reheated to a temperature above 75C.

Allergens

All of our products are made in a kitchen that handles nuts, gluten (wheat), dairy, egg, fish, mustard, celery, sesame seeds, sulphur dioxide (dried fruit and wine), soya milk, crustaceans and molluscs.

Details of specific allergen information can be found in the description of each product on the menu. We take allergens extremely seriously however we cannot rule out that trace elements of all allergens are not present. We don’t use lupin or peanuts in our kitchen. While some products are made with non-gluten ingredients our kitchen uses A LOT of different flours with gluten. If you have any queries please call Tart by Sugardough on 07881431046 or the Sugardough Hove Bakery on 01273 771218.